It’s called Tidying Up with Marie Kondo. The format is simple. She turns up at people’s houses and, er, helps them tidy up.
6 areas of business improvement (2 of them free you from the business)
There are 6 different areas you can improve your business. Two of them you probably already do brilliantly. Two of them grow the business (and its net profits). And the …
60 second video: Who’s more change resistant? You or your staff?
I’m starting a new occasional series this week called 60 seconds in Starbucks. I do love a coffee first thing in the morning. It’s my most productive time. So when …
Your business’s most precious and finite resource
Question: What’s the true purpose of your business? It’s not to provide MSP services, or to keep clients happy. That’s just what it does. I strongly believe that the purpose …
What do you see here?
Some people see an acorn; Some people see squirrel food; Others see it as a potential oak tree; And others still, see a potential forest in waiting.
The wonderful power of DOA (not Dead On Arrival)
Click the image below to go to the MSP Marketing Facebook group – then click the blue Join Group button.
How to take a 3 week holiday with no calls from the office
At my MSP Mastermind a few weeks ago, one of my clients was talking about the three week break he’d recently taken from his business. His trip abroad was a …
Do you employ any Sales Prevention Officers?
An extraordinary event happened to me last week. My car was low on diesel, so I popped into my local Esso garage on the way home. The woman behind the …
The warning signs your staff are disengaging
I’ve written previously about the three types of staff you have within your business: Engaged: Your very best staff who you can rely on whatever the circumstances. Not engaged: People …
When your business creates long-term stress
Slightly off-topic, but I’m having a hell of a stressful week. And it’s only Wednesday morning. Nothing to do with my work with IT support owners. I’m quite heavily into …
