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Episode 231 includes – don’t sell the FEATURES, sell the BENEFITS, 3 KILLER offers to stand out from the MSP crowd, and how to hire and integrate the best remote employees into your MSP.
Your phone is evil and wants to stop you growing your MSP
Have you ever considered that the thing holding you back the most is the constant notifications from your phone, Teams and PSA?
Episode 222: Nasty surprises employees spring on MSPs
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Episode 222 includes staff ‘red flags’ you need to address, 3 ways to make your staff feel special, and making the most of M&A.
Episode 221: Successful MSPs are rapid action takers
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Episode 221 includes the power of taking rapid action, improving your website by eliminating THIS word, and working smarter to work less and grow your MSP.
Episode 215: SPECIAL: The SECRETS to grow your MSP to $40m revenue
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In Episode 215, I’m joined by Intelligent Technical Solutions CEO Tom Andrulis. Tom and I discuss the hot topic of mergers & acquisitions. Tom also shares some of the stories and secrets, and tells the tale of how he grew his business from nothing to having $40 million in revenue in just 20 years.
FACT: Successful MSPs are rapid action takers
You meet any successful business owner and it’s guaranteed they’ll have the skillset of Getting Things Done. Here’s how you can develop it
Episode 202: Ghosted by prospects? Try this
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Episode 202 includes how to encourage ‘ghost’ prospects to re-engage, grow your LinkedIn connections and email database at the same time, and leadership, true client partnerships and the voice of the CIO
Episode 197: Help techs triage tickets properly
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Episode 197 includes protecting yourself from LinkedIn prospect poachers, helping techs triage tickets properly, and how consultative selling can improve your MSP income.
Episode 196 SPECIAL: Inspirational: How this MSP built his business
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Episode 196 includes an extended interview with MSP Founder and industry expert Scott Riley. Scott discusses his remarkable journey to founding a successful MSP, including the time he worked with The Hoff, how he established his business to be truly client-first, and what happened after he burned through $50,000 of marketing budget and ended up with nothing to show for it.
Episode 194 SPECIAL: Could your MSP survive losing 50% of revenue?
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Episode 194 includes an extended interview with MSP MD Henry Duncombe. Henry shares his story, from joining the business as an engineer to becoming its MD, including the measures he took to ensure the survival of his MSP following the loss of a £4.5 MILLION client.
