2022 video call tech stack for MSPs

Video call tech stack for MSPs [updated for 2022]

Paul Green Uncategorized

The ability to produce high quality video is essential for your MSP.

Even if it's just 121 messages for prospects; now that everyone uses videos, you need to up your game.

I finished a major AV hardware and software upgrade in 2021, and have recently added to it again.

Here's my current setup. Not the perfect setup at all; but a lot better than what was in place before.


  • Canon EOS 70D digital SLR camera. It's a 9 year old camera but the quality is amazing. Connected to my laptop with a USB cable, and a special power adaptor supply kit in place of a battery
  • I now use my iPhone for cut away shots rather than a separate webcam. Apple has recently made it simple to use your iPhone as a camera on your Mac. There are many solutions to do this with a PC or Android. I think my next change will see me use an old iPhone as my main 4k camera and relegate the SLR for cut away shots
  • Samson Meteor USB microphone
  • LED lights, an upgrade from my old ring light
  • Stream Deck
  • An Echo Dot so I can turn everything on with Alexa


  • Ecamm Live mixing software. This is Mac only. For PC or Mac you should look at OBS Studio
  • Camtasia 2020 for basic editing. I haven't seen the need to upgrade to the 2022 version

Get your FREE MSP Marketing magazine mailed to you today
(no cost to you, not even shipping)

MSP Marketing magazine mailed to you today | Paul Green's MSP Marketing

In this free magazine, you'll discover how to generate more leads and stand out in a crowded marketplace.

Inside you'll find:

  • An insight into how ordinary business owners and managers buy IT support (and how to influence them)
  • The world's most powerful MSP marketing strategy
  • A case study of how an MSP owner fixed his marketing